Privacy Policy
At 2050 Home Care, we are committed to protecting your privacy and ensuring the security of your personal and medical information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our website, mobile services, and healthcare offerings (“Services”).
By accessing or using our Services, you agree to this Privacy Policy. If you do not agree, please do not use our website or submit any personal data.
1Information We Collect
We collect the following types of information to provide our home healthcare and medical equipment services effectively:
a. Personal Information
- Name, age, gender, address, contact number, and email address
- Identity verification details (as required for billing or insurance purposes)
b. Medical Information
- Medical history, prescriptions, diagnosis, reports, and treatment details
- Physician recommendations and care plans
- Health data collected through our professionals or monitoring devices
c. Payment & Transaction Information
- Billing address, payment method, and transaction records for purchased or rented equipment and services
d. Technical Information
- IP address, browser type, and device information
- Cookies or similar tracking technologies used to improve website performance and user experience
2How We Use Your Information
Your data is used strictly for legitimate healthcare and operational purposes, including:
- Delivering requested healthcare and medical equipment services
- Coordinating doctor visits, nursing care, and physiotherapy
- Setting up and maintaining ICU or patient care services at home
- Processing payments, invoices, and service renewals
- Sending service-related updates, appointment reminders, or alerts
- Complying with medical regulations, legal obligations, and insurance requirements
We do not sell, rent, or trade your personal information for marketing purposes.
3Sharing of Information
Your personal and medical information may be shared only under the following circumstances:
- With Healthcare Professionals: Doctors, nurses, or caregivers directly involved in your treatment.
- With Insurance Partners: To process claims and verify policy eligibility (when applicable).
- With Logistics or Technical Teams: For the delivery, installation, and maintenance of medical equipment for home use.
- With Legal or Regulatory Authorities: When required by law or in response to lawful requests.
All third parties handling your information are bound by confidentiality and data protection agreements.
4Data Retention
We retain your personal and medical information only for as long as necessary to:
- Provide healthcare or support services,
- Comply with legal and regulatory obligations, and
- Maintain accurate records for audit or insurance purposes.
Once no longer required, data is securely deleted or anonymized.
5Data Security
2050 Home Care employs administrative, technical, and physical safeguards to protect your information against unauthorized access, disclosure, alteration, or destruction. This includes:
- Encrypted data transmission (SSL)
- Secure medical record storage
- Access control for authorized staff only
- Regular system audits and data protection reviews
Despite our best efforts, no system is entirely immune to breaches. In the unlikely event of a data breach, affected users will be notified in accordance with applicable law.
6Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Improve functionality and personalization
- Analyze website traffic and performance
- Remember your preferences for future visits
You can control or delete cookies through your browser settings. However, disabling them may limit some website functions.
7Your Rights
You have the right to:
- Access and request a copy of your personal information
- Correct or update inaccurate data
- Withdraw consent for data processing (where applicable)
- Request deletion of personal data no longer required for lawful use
To exercise your rights, contact us at privacy@2050homecare.com. We may need to verify your identity before fulfilling any request.
8Children's Privacy
Our Services are intended for adults. We do not knowingly collect or process personal information from minors under 18 years of age without verified parental consent.
9International Data Transfers
If data is processed outside India for operational purposes (e.g., cloud storage), we ensure that such transfers comply with applicable data protection laws and that adequate safeguards are in place.
10Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The revised policy will be posted on our website with an updated "Last Updated" date.